Shipping policy

Shipping Policy

Thank you for shopping with us.

Order Processing
All orders are processed within 24–48 hours after confirmation. Orders placed on weekends or public holidays will be processed on the next working day.

Shipping Time
We offer Free Express Shipping across India.
Estimated delivery time is 3–7 business days, depending on your location.

Shipping Charges
We provide Free Shipping on all prepaid orders.
Cash on Delivery (COD) may include a small convenience fee (if applicable).

Order Tracking
Once your order is shipped, you will receive a tracking link via SMS/Email/WhatsApp to monitor delivery status in real time.

Delivery Delays
While we aim to deliver within the promised timeline, delays may occur due to unforeseen circumstances such as weather conditions, courier issues, or regional restrictions.

Incorrect Address / Failed Delivery
Please ensure your shipping details are accurate. We are not responsible for delays or losses due to incorrect addresses or repeated failed delivery attempts.

For any shipping-related queries, contact us at:
📧 care@eternally.co.in